Dealing with Difficult Conversations

NI OCN Accredited One day Workshop

Clarendon Street Chambers, 67 Clarendon Street, Derry/ Londonderry, BT48 7ER
Wednesday 28th November 2018 - 9.30am – 4.30pm

Cost                     £100.00 (includes sandwich lunch and NI OCN registration fee)

Who For?

This workshop is for Solicitors, Social Workers, Probation Offers, Managers, Team Leaders, Youth and Community Workers and Community Relations Project workers.

Course Content

This one day NI OCN accredited workshop is designed to help participants explore some of the skills and knowledge needed to deal with difficult conversations.

Part of the day will explore why there is a need to do a lot of self-preparation work before a difficult conversation is about to take place.

The workshop will also consider through case studies the legal aspect of creating a safe and harmonious working environment.

Participants will also take part in an experiential learning process that will allow them to look at their own strengths and weaknesses when working with difficult people.

*You may claim 5 CDP’s for attending this course

Places on this workshop are limited to 10 so early booking is advisable

Payment to:     

Mediate NI
Clarendon Street Chambers
67 Clarendon Street
Derry/Londonderry
BT48 7ER

For more information contact Michael Doherty

Tel: 02871 365636 ex 229

Mob: 07714494258

Email:michael.doherty@mediateni.com